Team Lead Mode

Prepping the desk

Loading coaching cues, team priorities, and the prettiest little dashboard moment.

Attrition reports

Attendance reports for leaders

Weekly reviews and monthly attrition summaries in one place.

4AM CSR Department

Attrition Action Board

Attendance Counter rollup for 2026 YTD.

Refreshing attendance...Year to date

Monthly Attrition Summary

Filter the leader cards and team chart by month.

CSRs Included

41

On-time

6678

Absences

112

Undertime

228

Total Attrition

540

Team Leader Action Board

Scan each team for priority, driver, and CSRs to review.

6 teams

TEAM BRAI

10 CSRs / 10.8% attrition rate

177
events
Absent
22
Under
73
Late
82
Review list

Lady Mae Latonio: 62 total / A2 U26 L34

Jedah Lene Bondoc: 25 total / A3 U8 L14

Charlotte Gayle Jaro: 22 total / A2 U12 L8

TEAM DANIELLE

8 CSRs / 9.3% attrition rate

128
events
Absent
27
Under
54
Late
47
Review list

Sofhia Mae Santiago: 27 total / A1 U12 L14

Lyra Miclat: 26 total / A8 U12 L6

Candy Laid: 25 total / A8 U8 L9

TEAM CESS

6 CSRs / 7.7% attrition rate

85
events
Absent
26
Under
38
Late
21
Review list

Shaira Shein Gomez: 22 total / A9 U8 L5

Barbie Dholl Kiawan: 21 total / A4 U10 L7

Vincent Anthony Alicando: 20 total / A4 U11 L5

TEAM GEORGINA

6 CSRs / 5.6% attrition rate

59
events
Absent
10
Under
19
Late
30
Review list

Jezzalyn Tarranza: 20 total / A1 U7 L12

Ava Reyes: 13 total / A0 U6 L7

Jessel Lebosada: 11 total / A1 U3 L7

TEAM NOBI

6 CSRs / 4.8% attrition rate

54
events
Absent
13
Under
26
Late
15
Review list

Maria Angelica Villegas: 12 total / A4 U3 L5

Ace Luiz Aure: 11 total / A2 U9 L0

Jerome Licuanan: 11 total / A4 U7 L0

TEAM YURIE

5 CSRs / 4.0% attrition rate

37
events
Absent
14
Under
18
Late
5
Review list

Mylene Butihen: 11 total / A6 U2 L3

Princess Jane Acibar: 9 total / A3 U4 L2

Alexis Joanna Castro: 8 total / A2 U6 L0

Team Attrition

CSR Drilldown

Search and filter employee-level attendance records.